Habitat for Humanity Donation Pickup: How to Schedule [2026]

Habitat for Humanity ReStore donation pickup is managed by individual local stores, not a national scheduling system. Each of the 900+ ReStores operates independently, so the process varies by location.

To schedule your pickup:

• •Visit habitat.org/restores and enter your zip code to find your nearest ReStore
• •Call the store directly — most ReStores do not have online scheduling
• •Some larger ReStores offer online pickup request forms on their local website
• •Describe your items in detail over the phone so the store can pre-approve them

Pickup crews are typically volunteers or a small paid team with a box truck. They will take items from your garage, porch, or driveway — not from inside your home in most cases. You may need to move large furniture to the ground floor or an accessible location before the crew arrives.

Habitat ReStore donation pickup wait times range from 2 to 14 days depending on your location and season.

• •Standard pickup: 4-12 days in most metro areas
• •Priority pickup (some locations): 2-3 days through third-party services like ReSupply, sometimes at a fee
• •Peak season (spring and summer): waits extend to 2-3 weeks as donation volume spikes
• •Rural areas: some ReStores only run pickup routes once per week

Some ReStores partner with ReSupply, a logistics company that handles donation pickups within 24-72 hours. This option may cost $50-100+ depending on item count and location. Ask your local ReStore if ReSupply service is available in your area.

Habitat ReStores accept usable home goods and building materials that they can resell in their stores. Proceeds fund Habitat for Humanity home-building projects.

Accepted items:

• •Furniture: couches, tables, chairs, dressers, bookshelves, desks, bed frames
• •Appliances: working refrigerators, washers, dryers, stoves, dishwashers
• •Building materials: doors, windows, cabinets, hardware, light fixtures, tile
• •Home goods: lamps, rugs, artwork, decorative items in good condition

Not accepted:

• •Mattresses and box springs (most locations refuse due to hygiene regulations)
• •Futon mattresses
• •Furniture with rips, stains, pet damage, or missing parts
• •Particle board furniture that is warped or water-damaged
• •Upholstered items with odors
• •CRT televisions and non-working electronics
• •Paint (opened cans), hazardous materials, tires
• •Individual headboards without matching bed frame

ReStore staff make the final decision at pickup. If the crew determines items are not sellable, they will leave them behind. Prepare a backup plan for rejected items.

Habitat ReStores reject items more often than most people expect. Reddit users report showing up with furniture they considered "perfectly fine" only to have the ReStore crew refuse it for minor stains, wear marks, or because their store was already overstocked on that item type.

If your donation is rejected at pickup:

• •Ask the crew which specific items they cannot take — they may accept some but not all
• •Try listing usable items for free on Facebook Marketplace or your local Buy Nothing group
• •Schedule city bulk pickup through 311 (free, but 2-8 week wait in most cities)
• •Book Dropcurb curbside removal ($79) for same-day pickup regardless of item condition

The key difference: donation services only take items they can sell. Junk removal services like Dropcurb take everything — broken, stained, incomplete, or perfectly good. If you are unsure whether your items qualify for donation, book a paid removal to guarantee same-day completion.

All three organizations accept donated goods, but their pickup services differ significantly.

Habitat ReStore specializes in home improvement items — furniture, appliances, and building materials. Most ReStores offer free pickup for large items, and they accept a wider range of goods than Goodwill or Salvation Army (including cabinets, doors, and hardware). With 900+ locations, coverage is strong in metro areas.

The Salvation Army offers free pickup through satruck.org (1-800-728-7825) for furniture and household goods. They accept clothing and soft goods that ReStore does not. However, many Salvation Army locations have suspended in-home pickups since 2020, and wait times can stretch to 2-4 weeks.

Goodwill generally does not offer free furniture pickup. Most Goodwill locations are drop-off only — you bring items to the store. Some Goodwill affiliates offer pickup for minimum quantities (5+ boxes or 3-4 large items), but this varies widely by location.

Habitat for Humanity is a 501(c)(3) nonprofit, so your donation is tax-deductible if you itemize deductions. The ReStore provides a donation receipt at the time of pickup or drop-off.

You determine the fair market value of your items. Common donation values:

• •Sofa or couch: $50-200
• •Dining table with chairs: $75-400
• •Dresser: $25-150
• •Working refrigerator: $100-300
• •Washer or dryer: $75-250
• •Kitchen cabinets (set): $100-500

For donations totaling more than $500, file IRS Form 8283. For individual items over $5,000, a qualified appraisal is required. Take photos of all donated items before the pickup crew arrives.

Habitat for Humanity operates over 900 ReStore locations across the United States. Use the store locator at habitat.org/restores to find the nearest location.

ReStores are concentrated in metro areas. Rural coverage is limited — if the nearest ReStore is more than 30 miles away, they may not offer pickup service to your address. Call first to confirm your location falls within their pickup service area.

Each ReStore is independently operated by a local Habitat for Humanity affiliate. Hours, accepted items, and pickup availability vary by store. Do not assume one ReStore's policies apply to another.