FAQ
Frequently asked questions
Everything you need to know about Dropcurb. Can't find what you're looking for? Reach out to us at jack@dropcurb.com.
How much does junk removal cost?
Dropcurb starts at $79, which includes the pickup fee and your first item. Additional items start at $19. You see your exact price before you book — no estimates, no surprises.
Read moreDo I need to be home for junk removal?
No. Place your items at the curb and go about your day. We'll text you when the pickup is complete — no appointment window, no waiting around.
Read moreWhat if my items are too heavy to move to the curb?
Most items — couches, mattresses, dressers, appliances — can be moved to the curb by one or two people. Our service is designed for the majority of pickups where a full crew entering your home is overkill.
Read moreHow does same-day pickup work?
Book before 12:00 PM, set items out by 10:00 AM, and a local hauler picks them up by 8:00 PM. We text you updates and a photo confirmation when it's done.
Read moreWhat items do you pick up?
Furniture, mattresses, appliances, electronics, exercise equipment, outdoor items, and more. Select your specific items during booking to see exact prices.
Read moreHow much does mattress removal cost?
A mattress of any size is $79 with Dropcurb. Traditional companies charge $150–$250 and require an in-home estimate before they'll give you a price.
Read moreHow much does couch removal cost?
A couch or sofa is $79 with Dropcurb — just the base pickup fee with first item included. Traditional companies charge $130–$250 and require an in-home estimate.
Read moreIs Dropcurb cheaper than 1-800-GOT-JUNK?
Significantly. Dropcurb starts at $79 for a single item. 1-800-GOT-JUNK typically charges $130–$400+ and requires an in-home estimate before giving you a price.
Read moreWhat happens if the hauler doesn't show up?
Every hauler is verified and insured. If your pickup isn't completed by 8:00 PM, we rebook it at no cost and prioritize it for the next morning.
Read moreDo you recycle or donate items?
Yes. Usable items are donated to local organizations. Electronics and appliances are recycled at certified facilities. We prioritize keeping items out of landfills.
Read moreWhat areas do you serve?
Dropcurb serves 100+ cities across 19 states including Arizona, California, Colorado, Florida, Georgia, North Carolina, Tennessee, Texas, and more. Enter your zip code at dropcurb.com to confirm coverage.
Read moreHow do I prepare items for curbside pickup?
Place items at the curb or end of your driveway. No wrapping or bagging needed for furniture. Use bags or boxes for small loose items.
Read moreCan I cancel or reschedule my pickup?
Yes. Cancel anytime before pickup for a full refund. Rescheduling is free — contact us before 10:00 AM on your pickup day.
Read moreAre your haulers insured?
Yes. Every Dropcurb hauler is verified, insured, and local to your service area.
Read moreWhat's the cheapest way to get rid of junk?
The cheapest option depends on your timeline and what you're getting rid of. City bulk pickup is free but takes 2–9 weeks. Donation is free if items are accepted. Self-haul costs $30–80 for a truck and dump fees. Dropcurb is $79 for same-day curbside pickup with no truck, no dump run, and no appointment.
Read moreHow do I get rid of furniture when moving?
You have several options: sell online (Facebook Marketplace, OfferUp), donate to Goodwill or Habitat ReStore, leave for the next tenant (if landlord agrees), schedule city bulk pickup, self-haul to a dump, or book same-day curbside pickup through Dropcurb starting at $79.
Read moreWhat is curbside junk removal and how does it work?
Curbside junk removal is a service where you place unwanted items at the curb and a hauler picks them up — usually same day. Unlike traditional junk removal, no crew enters your home, no appointment window is needed, and you don't need to be there. Dropcurb is the largest curbside-only junk removal service, starting at $79.
Read moreHow much does refrigerator removal cost?
Refrigerator removal with Dropcurb costs $134 — a $79 base pickup fee, $30 heavy-item upgrade, and $25 appliance recycling fee required for EPA-compliant refrigerant disposal. Traditional companies charge $150–$250 and most city bulk pickup programs refuse refrigerators entirely due to refrigerant regulations.
Read moreHow much does treadmill removal cost?
Treadmill removal with Dropcurb costs $109 — a $79 base pickup fee plus $30 heavy-item upgrade. No appliance recycling surcharge applies to treadmills. Traditional junk removal companies charge $150–$300 and require an in-home estimate.
Read moreHow much does appliance removal cost?
Appliance removal with Dropcurb ranges from $79 (microwave, dishwasher) to $134 (refrigerator, washer, dryer) depending on the appliance. All large appliances with motors or refrigerants carry a $25 recycling fee on top of the base pickup cost. Traditional junk removal companies charge $150–$300 per appliance.
Read moreWill bulk pickup take a couch?
Yes — most US cities accept couches in scheduled bulk/large-item pickup programs. The catch is scheduling lead times of 2–9 weeks, pile size restrictions, and a hard 7am curb deadline. Some HOA communities have separate rules. If you need the couch gone within a week, same-day curbside removal via Dropcurb ($79) is the fastest alternative.
Read moreHow do I get rid of a couch or sofa?
Six options depending on timeline and condition: sell online (free, 1–2 weeks), donate to Goodwill/Salvation Army (free, 1–2 weeks, condition requirements), city bulk pickup (free, 2–9 weeks), self-haul to dump ($30–$80), Dropcurb curbside removal ($79, same day), or traditional junk removal ($130–$250, 2–3 days with crew in your home.
Read moreHow do I get rid of old exercise equipment?
Old exercise equipment can be sold (Facebook Marketplace works well for working treadmills), donated to the YMCA or local gyms (call first — they actively seek cardio equipment), listed free on Marketplace or Craigslist, or removed same-day via Dropcurb starting at $79 for bikes and $109 for treadmills and ellipticals.
Read moreAre there free junk removal options?
Yes — city bulk pickup is free but takes 2–9 weeks, Facebook Marketplace free listings work in 24–72 hours for desirable items, donation pickups (Goodwill, Salvation Army) are free but require good condition, and scrap metal dealers sometimes pick up appliances for free. When none of these work, Dropcurb at $79 is the cheapest same-day paid option.
Read moreHow do I dispose of old electronics?
Best Buy accepts TVs, computers, and small electronics for free at all locations (fee for large TVs). Municipal e-waste drop-off events are free and take everything. Staples has free recycling kiosks for small electronics. For same-day at-home pickup of TVs, monitors, and computers, Dropcurb charges $79 plus a $20 e-waste recycling fee.
Read moreCan I leave a couch on the curb?
It depends on your city. If you have a scheduled bulk pickup, yes — leaving items at the curb on your collection day is the entire process. Without a scheduled pickup, leaving a couch curbside is illegal dumping in most US cities, with fines ranging from $100 to $2,500. HOA communities have additional restrictions on how long items can sit at the curb.
Read moreHow do I get rid of an old refrigerator?
Six options: utility company rebate programs (often free + $50–$150 rebate for working units), retailer take-back when buying new ($0–$30), scrap metal pickup (free if working), Habitat ReStore donation (working, good condition), city bulk pickup (most cities refuse due to refrigerant laws), or Dropcurb same-day removal ($134). The utility rebate is the best deal if your fridge still works.
Read moreHow do I get rid of an old mattress?
Six options: city bulk pickup (free, most cities accept mattresses, 2–9 weeks), mattress recycling drop-off ($15–$30 at certified facilities), retailer take-back when buying new ($0–$30), Salvation Army donation (only like-new condition), self-haul to transfer station ($15–$35), or Dropcurb same-day curbside removal ($79 any size). City bulk pickup is the best free option; Dropcurb is fastest.
Read moreShould I rent a dumpster or hire junk removal?
Dumpster rental ($200–$500 for 7 days) is better for multi-day renovation projects with unknown volumes of debris. Junk removal ($79–$300) is better for specific items, same-day needs, or when you live somewhere a dumpster can't easily be placed. For 1–5 household items, per-item junk removal is almost always cheaper.
Read moreHow much does furniture removal cost?
Furniture removal with Dropcurb starts at $79 for your first piece — this covers the pickup fee and first standard item. Each additional piece starts at +$19. A couch and a dresser costs $108. A full bedroom set (bed frame, mattress, two nightstands, dresser) costs $214. Traditional full-service companies charge $130–$400+ for the same jobs.
Read moreReady to book?
No phone calls. No four-hour windows. No strangers in your living room. Just tell us what's going and we'll handle the rest.
Thousands of pickups across 19 states
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