Does Home Depot remove old appliances?

Start with Home Depot’s appliance delivery and installation information, then review the services attached to your appliance order. Ask the store or delivery support team to confirm the old item, pickup location and removal charge.

Do not rely on an old price quoted for someone else’s order. The useful amount is the one attached to your item and address. If you are ordering more than one appliance, confirm each old unit individually rather than assuming one removal selection covers the entire kitchen.

Home Depot’s US delivery checklist says old appliances must be empty and disconnected for haul-away. Use the current instructions attached to your order to confirm the exact requirements, especially for built-in or gas appliances.

Ask who handles disconnection before the appointment. If you need a qualified installer for gas, hardwired power or removal from cabinetry, arrange that work rather than assuming it is included in collection. Clear the access route and tell the team about stairs or tight spaces.

Do not move the unit to the curb simply because a different service collects there. Ask Home Depot where it expects the appliance to be for your order, and follow that instruction.

Not every installation arrangement does. Home Depot’s Pro Referral appliance service is separate from services selected at checkout. Its guidance says most Pro Referral installers do not haul away the old appliance, although some may arrange it for an additional charge.

When booking an installer, ask a complete question: “Will you disconnect the old unit, install the new one and remove the old one from the property?” Confirm which tasks are covered and which need another appointment. That avoids paying for installation while still having an appliance to dispose of.

Check the order confirmation first. If haul-away was purchased but not completed, contact Home Depot about that order and describe what happened. Keep the service details available so the issue can be addressed before you arrange and pay for another collection.

If removal was never part of the order, ask what options remain. You can also compare appliance recycling pickup through your utility, local programs or an independent collector. A working unit may have a reuse route; a broken appliance needs a program that accepts its condition.

You might be clearing a spare refrigerator, replacing a broken washer bought elsewhere or removing appliances before a move. Start with free appliance pickup options if a utility, donation or local collection program could fit.

For a supported item ready outside, Dropcurb lets you book collection separately from any retailer order. You provide outside access; we handle loading, transport and disposal. See how outdoor pickup works before choosing the handoff location.

Pickups start at $59 for eligible small items before applicable sales tax. Appliances have their own prices, so select your unit in booking for an accurate total. Standard pickup does not include indoor carrying, disconnection or removal from cabinets.