Does Home Depot Remove Old Washers? (Yes — With Conditions, 2026)

No. Home Depot charges a haul-away fee of roughly $25 to $50 per washer, even when bundled with a new appliance delivery. According to First Quarter Finance, the fee runs about $25 in most markets and up to $50 in some regions; an r/HomeDepot store associate posted that washer/dryer haul-away at their store had moved to $50.

The fee is added at checkout when you schedule delivery. Promotional weeks (Memorial Day, Black Friday, Labor Day, Presidents' Day) sometimes waive it on select brands — but the default is paid.

What's included for that $25–$50:

• •Removal of one old washer when one new washer or dryer is being delivered to the same address

• •Transport to Home Depot's recycling/disposal partner

• •Standard EPA-compliant disposal (washers do not contain refrigerant, so there is no separate refrigerant-recovery surcharge — that fee applies to fridges and freezers)

What's not included:

• •Disconnecting the hot/cold water supply hoses from the wall valves

• •Draining residual water from the tub and pump

• •Disconnecting the drain hose from the standpipe or laundry sink

• •Moving the washer from a basement, second-floor laundry, or behind a stacked dryer to an accessible spot

Home Depot's own washing-machine delivery checklist (the PDF linked from their delivery policy page, verified April 2026) lists these prep steps as customer responsibility. Crews that arrive to a still-connected washer will refund the haul-away fee and leave the old unit behind.

No. Home Depot does not offer standalone washer pickup. Per the QuerySprout guide and Home Depot's delivery FAQ, haul-away is sold only as an add-on to a new-appliance delivery — there is no checkout path for "pickup only."

This is the single biggest gap in Home Depot's service for washer disposal:

• •Bought your replacement washer used or from a different retailer? Home Depot won't take the old one.

• •Washer died and you're replacing it with a laundromat trip while you save up? Home Depot won't take it.

• •Moving out and the old washer stays behind? Home Depot won't take it.

For any of those situations, you need a third-party hauler, a municipal bulk-pickup day, or a scrap-metal pickup. Dropcurb is one of the curbside options — flat $79 starting price for a standard washer at the curb, same-day in covered ZIPs.

Here is what each of the major retail and removal channels charges for a single old washer when there is no new appliance being delivered. Pricing reflects published rates and review-aggregator data verified April 2026.

• •Home Depot: Not available standalone. Bundled add-on only at $25–$50 per appliance (source: First Quarter Finance, verified April 2026).

• •Lowe's: Same model as Home Depot. Free with a new washer purchase + paid delivery; not offered standalone (source: lowes.com appliance-installation page, verified April 2026).

• •Best Buy: $39.99 add-on with delivery; ~$99.99 standalone within Best Buy's delivery area (source: bestbuy.com appliance-haul-away page, verified April 2026).

• •1-800-GOT-JUNK: No published flat rate. On-site quote typically lands at $150–$300+ for a single washer because their pricing is volume-based and includes in-home extraction (source: 1800gotjunk.com pricing page).

• •Dropcurb: $79 flat starting price for a washer already at the curb. Same-day in covered ZIPs. No on-site quote, no in-home entry.

Front-loader washers, especially after years of use, can develop mold around the door gasket and a sour smell from biofilm in the drum. They can also leak slow drips from worn pump seals.

For Home Depot delivery crews, this is a problem. Per the customer thread on r/losgatos and Home Depot's own washing-machine checklist (verified April 2026), the crew can refuse haul-away if the unit is actively leaking, contaminated, or stored in conditions they consider unsafe to dolly through your home — and the haul-away fee gets refunded but the washer stays.

Curbside services like Dropcurb sidestep that problem. Because the model is curbside-only — the washer is already on the sidewalk or driveway when the hauler arrives — there's no in-home assessment, no risk of a refused pickup over a moldy gasket, and no insurance question about wet flooring inside the home. The Dropcurb $79 starting price covers the appliance-recycling surcharge for a standard washer; the only add-on is for refrigerant units (fridges, freezers, AC), which doesn't apply here.

Whether the pickup is from Home Depot's delivery crew, Best Buy, 1-800-GOT-JUNK, or Dropcurb, prep is essentially the same. None of the retail crews will disconnect for you.

• •Shut off the water valves on the wall behind the washer (turn the hot and cold knobs clockwise until they stop).

• •Disconnect the supply hoses from the wall and from the back of the washer. Have a bucket or towels ready — there is always residual water in the lines.

• •Run a short drain cycle before the day of pickup so the tub and pump are mostly empty. If the washer no longer powers on, manually drain via the small filter door at the front-bottom of most front-loaders, or tip the unit forward into a shallow pan.

• •Disconnect the drain hose from the standpipe or laundry sink and tuck it into the back of the washer.

• •Unplug the power cord.

• •Tape the door or lid shut with painter's tape so it doesn't swing during the move.

• •If the unit is going to the curb for Dropcurb, walk it out on a furniture dolly the night before — washers weigh 150–225 lb and no hauler is going to wrestle it down a hallway from inside.