Does Lowe's Haul Away Old Appliances? [2026 Policy]

Lowe's haul-away program is bundled with their delivery service. Here is the process:

• •Purchase a new appliance from Lowe's (in-store or online)
• •Add delivery to your order ($79 flat fee for most appliances)
• •Select "haul away old appliance" during checkout at no additional cost
• •The delivery crew disconnects and removes your old appliance when they deliver the new one
• •Lowe's disposes of or recycles the old appliance through their waste partners

The delivery crew will only remove the same type of appliance being delivered. If you buy a new refrigerator, they will haul away one old refrigerator — not a washer or dishwasher.

Lowe's haul-away covers most major household appliances when you buy the replacement from them:

• •Refrigerators and freezers
• •Washers and dryers
• •Dishwashers
• •Ranges, stoves, and ovens
• •Over-the-range microwaves (if included with delivery installation)
• •Water heaters

Lowe's will not haul away window AC units, portable appliances (toasters, blenders, coffee makers), or built-in appliances that require custom demolition. The delivery crew removes one appliance per new appliance purchased — no extras.

If you just need to get rid of an old appliance without buying a replacement, Lowe's cannot help you. Here are your options ranked by cost:

• •City bulk pickup (free): Call 311 or visit your city waste department website. Most cities pick up one large item per month at no charge. Wait time: 2-8 weeks.
• •Scrap metal yard ($0 or they pay you): Appliances containing steel, copper, and aluminum have scrap value. A refrigerator is worth $10-30 at most scrap yards. You need a truck to transport it.
• •Dropcurb ($79): Move the appliance to your curb. Book online. A hauler picks it up the same day. No truck needed, no waiting weeks.
• •Best Buy ($59.99): Best Buy charges $59.99 per appliance for standalone haul-away, even without a new purchase. They will pick up from inside your home.
• •1-800-GOT-JUNK ($150-400+): They send a two-person crew and charge based on truck space. A single appliance typically costs $150-250 because of their minimum load pricing.

Both retailers offer nearly identical haul-away programs. The key differences:

• •Pricing: Both charge $79 for delivery, haul-away included free with delivery. No meaningful price difference.
• •Appliance selection: Both cover the same categories (fridges, washers, dryers, dishwashers, ranges, water heaters).
• •Scheduling: Home Depot and Lowe's both schedule delivery within 3-10 business days depending on availability and your location.
• •Disconnection: Both delivery crews will disconnect the old appliance. Neither handles gas line disconnection — you need a plumber for gas ranges and gas dryers.

The bottom line: if you are buying a new appliance from either store, the haul-away is essentially free. Pick whichever store has the better price on the appliance itself.

Lowe's partners with appliance recycling companies to process hauled-away units. According to their sustainability reports, hauled appliances go through a process that recovers steel, copper, aluminum, and plastic. Refrigerators and freezers require EPA-compliant refrigerant recovery before recycling.

If recycling is important to you, ask the Lowe's delivery team where your appliance will go. In most metro areas, appliances are sent to certified recycling facilities rather than landfills. Utility companies in many states also offer rebates ($25-75) for recycling old refrigerators and freezers through their energy efficiency programs — check with your local electric utility before scheduling any removal.

Lowe's delivery crews handle basic disconnection only. They will not remove:

• •Built-in wall ovens that require cabinet modification
• •Gas appliances (they will not disconnect gas lines)
• •Hard-wired appliances without an accessible plug
• •Appliances behind walls, in crawl spaces, or in locations the crew cannot safely access

For these situations, you need a handyman or contractor to disconnect the appliance first. Once it is freestanding and accessible, the Lowe's crew can haul it, or you can move it to the curb and book a Dropcurb pickup for $79.