LoadUp Prices: What They Actually Charge in 2026 [Complete Breakdown]

LoadUp uses per-item pricing that varies by zip code. You enter your zip code on their website, select items from a menu, and get an instant guaranteed quote. According to LoadUp's own cost guide, per-item add-on pricing starts at $75, with each additional item adding $10-$15. A service fee is included on every order, and the total you see online is the price you pay at checkout.

LoadUp's pricing has three components: a service fee, per-item add-on charges, and applicable tax. The service fee is included in the total quote you see online before booking. LoadUp's pricing is instant and guaranteed — the total you see at checkout is the price you pay. The service fee is the same regardless of how many items you're removing, so larger orders tend to have a lower effective per-item cost.

LoadUp offers bundle pricing when you add items to the same order. Each additional item adds $10-$15 on top of the first item price. Since the service fee is fixed per order, adding more items makes the effective per-item cost lower. For in-home removal jobs with many items, LoadUp's own website lists costs of $241-$600. Visit goloadup.com and enter your zip code to see exact pricing for your specific items and location.

LoadUp's online quote is guaranteed at checkout — the price you see is the price you pay. A few factors affect your total: pricing varies by zip code, so the same item may cost more in higher cost-of-living areas like San Francisco or Los Angeles vs Atlanta. Difficult access surcharges for narrow hallways, tight corners, and flights of stairs can increase the price for in-home pickups, per LoadUp's cost guide. LoadUp also charges cancellation fees: 20% if you cancel before your pickup day and 50% if you cancel on the day of service, per their terms and conditions.

Customer feedback on LoadUp pricing is mixed. Many appreciate the upfront online quotes - you know the price before you book, unlike 1-800-GOT-JUNK's on-site estimates. But complaints cluster around three issues. First, no-shows: the BBB profile for LoadUp (Alpharetta, GA headquarters) shows complaints from customers who prepaid and then had no one show up on the scheduled day. One 2026 complaint describes paying $164 upfront for a guaranteed August 8th pickup, then receiving no follow-up communication or service. Second, contractor quality: LoadUp uses independent contractor "Loaders," not employees. On Trustpilot, one customer warned against using the service after personal belongings went missing. On Glassdoor, a LoadUp Loader described earning $68 to move one electric couch - a job requiring 2 people for 1.5 hours, plus a $22 disposal fee, drive time, and insurance costs, netting below minimum wage. Third, the cancellation policy: the 20% pre-service and 50% same-day cancellation fees generate consistent complaints across Reddit, BBB, and review sites.

LoadUp and Dropcurb use different pricing models. LoadUp charges a service fee plus per-item add-ons plus tax, and offers both in-home and curbside pickup across 18,000+ cities. Dropcurb charges a flat per-item rate with no separate service fee, but is curbside-only and available in fewer markets. Both offer instant online pricing. LoadUp's wider coverage and in-home service make it a good fit for larger jobs or items you can't move to the curb. Dropcurb's flat per-item pricing tends to be more affordable for small curbside orders.

LoadUp's booking process has four steps:

LoadUp offers same-day removal if you book before 12pm, according to their website. Next-day pickup is also available in most markets. They operate in all 50 states across 18,000+ cities using a network of independent contractor "Loaders." Pickup windows are typically 4 hours - you'll get a narrower 1-hour ETA via text on the day of service. Dropcurb also offers same-week pickup with a guaranteed time slot and no requirement to book by a specific cutoff.

LoadUp is typically cheaper than 1-800-GOT-JUNK for most jobs. LoadUp offers instant online pricing — you see the total before booking. 1-800-GOT-JUNK requires an on-site estimate where the crew shows up, looks at your stuff, then names a price on the spot. LoadUp's per-item model also makes it easier to predict costs for specific items compared to 1-800-GOT-JUNK's volume-based pricing.

LoadUp will match any written quote from a licensed, insured junk removal company for the same service. You need to provide the competitor's written quote, and LoadUp issues a promo code for the difference. This only applies to companies with proper licensing and insurance — so a random Craigslist hauler won't qualify.