Figuring out what the city takes. Waiting for pickup day. Calling around for quotes. It’s a lot to sort out for something you’re ready to be done with.
Standard sofa$79First item example Before applicable tax
Your exact price. Upfront.
Find your items in the catalog and see your exact price online. Book without phone calls or an in-person estimate.
Gone as soon as today.
Choose your pickup day. Book by 2pm local time for same-day pickup, where available.
In the loop until it’s gone.
Get a booking confirmation, a text before arrival and pickup photos when it’s done. Follow along on your pickup page.
Made for your place
Your place. One easy pickup plan.
A house, a condo or an apartment. Choose an accessible outdoor spot that works for your property. You arrange the move outside; we take it from there.
1
Book before you bring it out.
Your items can still be inside when you book. Follow the readiness instructions in your confirmation.
2
Choose a clear outdoor spot.
You arrange any carrying out of your home or down interior stairs. Keep entrances, sidewalks and shared access clear. We handle loading and haul-away from outside.
3
Show us where to find it.
Add a photo and clear location notes. Contact us before booking if a gate, building rule or restricted access window needs an arrangement.
At a house: outside, accessible and easy to identify.At an apartment: an approved outdoor spot with shared access clear.
Access needs an arrangement?
Check any building or shared-area rules. Contact us before booking if access is limited to particular hours.
City collection Sofas and furniture are named on the bulky item list, so a couch goes to the curb on the regular collection day at no additional charge. No charge. Furniture is part of the weekly bulky item collection, which the Village provides at no additional charge, and an oversized piece is scheduled with the operator at no charge.
City collection Mattresses and box springs are named on the bulky item list, so bedding goes to the curb with the weekly bulky collection. No charge. A mattress or box spring is part of the weekly bulky item collection, which the Village provides at no additional charge.
City collection Large domestic appliances are collected as white goods on Wednesdays for a prepaid operator charge, and the bulky list covers the smaller items such as lawn mowers and snow blowers. $20 per white goods item, payable in advance to the operator. Village of Palatine single-family and multi-family residents billed for waste collection by the Village. The charge is paid in advance to Groot, which collects white goods each Wednesday.
City collection Groot provides the refuse and recycling carts, and a Palatine household sets both out weekly on its collection day with anything extra bagged beside or on the refuse cart. The Village bills refuse collection on the utility account and does not publish the monthly rate, so call Utility Billing on (847) 359-9082 to open an account or confirm the current charge. The one published fee is the operator's cart size exchange charge, which is paid in advance to Groot.
The highest first-item price applies once. Every remaining item uses its additional-item price. Loading, transportation and disposal are included. Applicable sales tax is shown before payment.
Selected customer reviews. Counts checked September 2026.
The local disposal guide
Will the city take it?
Palatine contracts all residential refuse and recycling collection to Groot, and a household sets out the carts the operator provides. Refuse carts carry black lids and recycling carts carry green or yellow lids, the carts come in three sizes, and anything that will not fit may be bagged beside or on top of the refuse cart. Bulk items that are too large to bag go out weekly at no charge, from sofas and mattresses to exercise equipment, grills and lawn mowers, and an item over fifty pounds or longer than four feet is simply scheduled with Groot at no extra charge. Yard waste is bagged or bundled and collected weekly at no charge and with no stickers during the season that runs from the end of March into the second full week of December, and a do it yourself remodeling pile up to two cubic yards goes out the same way at no additional charge. What the curbside service does not take is the special material, so white goods carry a prepaid operator charge and household chemicals, batteries, bulbs and electronics run through the regional agency drop-off programs.
Groot provides the refuse and recycling carts, and a Palatine household sets both out weekly on its collection day with anything extra bagged beside or on the refuse cart.
City cost & eligibility
The Village bills refuse collection on the utility account and does not publish the monthly rate, so call Utility Billing on (847) 359-9082 to open an account or confirm the current charge. The one published fee is the operator's cart size exchange charge, which is paid in advance to Groot.
When & how
The carts go out on the address's weekly collection day, which comes from the Village property lookup tool. Holidays that shift the route are published on the Village holiday collection schedule, and the yard waste schedule resumes at the end of March.
Get it ready
Use the operator's carts and keep refuse in the black-lidded cart and recyclables in the green or yellow-lidded cart, because the Village asks residents to place the material in the correct carts and never to leave a cart in the street. Put any refuse that will not fit in bags beside or on top of the refuse cart, and leave space between the two carts and from trees, mailboxes and utility poles so the truck can reach them. The carts come in thirty five, sixty five and ninety five gallon sizes, and a size exchange is arranged with the operator at a published fee.
Recycling goes in the green or yellow-lidded cart, and the operator lists cardboard, newspaper, plastic bottles, aluminum cans and glass containers as the curbside materials.
City cost & eligibility
No charge. Recycling collection is part of the residential refuse service that the Village bills, with no separate published charge.
When & how
Weekly on the address's collection day, in the recycling cart.
Get it ready
Keep recyclables in the green or yellow-lidded cart rather than the refuse cart, and note that the operator lists cardboard, newspaper, plastic bottles, aluminum cans and glass containers as the materials it recycles. The Village's own recycling guidelines page carries its special drop-off programs for material that should not go in the cart, and its recycling center at the Public Works facility takes holiday lights and plastic bags.
Cardboard is on the operator's curbside recycling list, so it goes in the recycling cart rather than the refuse cart.
City cost & eligibility
No charge. Cardboard is part of the residential recycling collection that the Village bills with the refuse service, with no separate published charge.
When & how
Weekly with the recycling cart on the address's collection day.
Get it ready
Put cardboard and paper in the green or yellow-lidded recycling cart, because the operator lists cardboard among the materials its residential recycling program takes, and keep it out of the refuse cart. Break boxes down so they fit in the cart, and note that the Village recycling center at the Public Works facility also takes plastic bags and holiday lights if a household has those to drop off.
Any item too large to bag goes to the curb weekly at no additional charge, and an oversized item is scheduled with the operator at no charge.
City cost & eligibility
No charge. The Village states that bulk items may be placed at the curb weekly for collection at no additional charge, and that an oversized bulk item scheduled with the operator is also collected at no additional charge.
When & how
Weekly on the address's collection day, and an item over fifty pounds or longer than four feet is booked with the operator in advance.
Get it ready
Put the item at the curb where the truck can reach it and keep it clear of the carts, trees, mailboxes and utility poles. A snow blower goes out with its gas and propane tank removed, and anything over fifty pounds or longer than four feet is scheduled with the operator instead of being left without a booking. The Village asks residents to donate or reuse an item when it still has a use.
Sofas and furniture are named on the bulky item list, so a couch goes to the curb on the regular collection day at no additional charge.
City cost & eligibility
No charge. Furniture is part of the weekly bulky item collection, which the Village provides at no additional charge, and an oversized piece is scheduled with the operator at no charge.
When & how
Weekly on the address's collection day, or by arrangement with the operator when the piece is over fifty pounds or longer than four feet.
Get it ready
Put the piece at the curb where the truck can reach it, clear of the carts and of trees, mailboxes and utility poles. Ask about a sofa or other large piece when booking if it is heavier than fifty pounds or longer than four feet, and donate a piece that still has a use rather than setting it out.
Mattresses and box springs are named on the bulky item list, so bedding goes to the curb with the weekly bulky collection.
City cost & eligibility
No charge. A mattress or box spring is part of the weekly bulky item collection, which the Village provides at no additional charge.
When & how
Weekly on the address's collection day, or by arrangement with the operator if the piece is oversized.
Get it ready
Set the set at the curb where the truck can reach it and keep it clear of the carts and of trees, mailboxes and utility poles. A king set longer than four feet is worth booking with the operator first, so it is not left out uncollected.
Exercise equipment is named on the bulky item list, so a treadmill or weight machine goes out with the weekly bulky collection.
City cost & eligibility
No charge. Exercise equipment is part of the weekly bulky item collection, which the Village provides at no additional charge, and an oversized machine is scheduled with the operator at no charge.
When & how
Weekly on the address's collection day, or by arrangement with the operator when the machine is oversized.
Get it ready
Take the machine down where it will come apart, keep the loose parts with it, and set it at the curb where the truck can reach it, clear of the carts and of trees, mailboxes and utility poles. A machine over fifty pounds or longer than four feet is scheduled with the operator first.
Large domestic appliances are collected as white goods on Wednesdays for a prepaid operator charge, and the bulky list covers the smaller items such as lawn mowers and snow blowers.
City cost & eligibility
$20 per white goods item, payable in advance to the operator. Village of Palatine single-family and multi-family residents billed for waste collection by the Village. The charge is paid in advance to Groot, which collects white goods each Wednesday.
When & how
White goods are collected each Wednesday, and a household arranges the collection with the operator in advance. A lawn mower or snow blower instead goes out with the weekly bulky collection, with the gas and propane tank removed.
Get it ready
Contact the operator to arrange the white goods collection and pay in advance, because the Village states the charge is payable before the item is collected. The white goods list covers refrigerators, ranges, water heaters, freezers, air conditioners, humidifiers, washing machines, dryers, dishwashers, ovens, furnaces, dehumidifiers, water softeners, trash compactors and microwave ovens, and a snow blower goes out with its gas and propane tank removed.
Bagged or bundled yard waste is collected weekly with no stickers during the season, with published weight and bundle limits.
City cost & eligibility
No charge. The Village states that an unlimited amount of bagged or bundled yard waste may be placed at the curb weekly as part of the regular refuse and recycling collection, and that no stickers are required.
When & how
Weekly on the address's collection day during the season, which the Village says resumes the week of March 30, 2026, with the material at the curb no later than six thirty in the morning.
Get it ready
Use two-ply brown paper yard waste bags or a bundle, because yard waste has to be bagged or bundled. A bag or bundle cannot exceed sixty pounds, a branch or limb of four inches in diameter or less has to be secured with biodegradable cotton twine or rope and stay under sixty pounds, and a bundle cannot exceed four feet in length or two feet in diameter. Logs and tree stumps are excluded, and a Christmas tree or wreath goes to the curb on the regular collection day.
A household project generates up to two cubic yards of refuse that goes out at no additional charge as long as it is prepared to the published rules and was not produced by a contractor.
City cost & eligibility
No charge. The Village states that up to two cubic yards of refuse may be collected for no additional charge, and that the material has to come from a do it yourself project rather than from a commercial contractor.
When & how
With the regular collection service once the pile is prepared, because the Village treats it as part of the refuse collection rather than a separate appointment.
Get it ready
Bag or bundle every loose piece, keep a bag or bundle to fifty pounds or less, and keep a bundle to four feet long and two feet in diameter. Roll and tape rugs, carpeting and padding into rolls of four feet or less and under fifty pounds each. Keep contractor material out of the pile, because the Village refuses refuse generated by commercial contractors.
Chemicals, batteries, bulbs, electronics and medication do not go in the carts, and the Village routes them through the regional agency drop-off programs.
City cost & eligibility
The Village publishes the regional drop-off programs rather than a household rate, so call the agency on 847-724-9205 or check the Village page for the current location and any event terms before loading the car.
When & how
Use the regional agency's community drop-off programs and document destruction events, which the Village lists rather than dating on its own page.
Get it ready
Keep chemicals, batteries, compact fluorescent bulbs, electronics, mercury thermometers and medication out of both carts, and use the regional programs instead. The agency publishes both ongoing drop-offs and dated events, so confirm the current location and hours before a trip, and note that an electronic item and a white good each take a different path with the collection operator.
Set the black-lidded refuse cart and the green or yellow-lidded recycling cart at the curb on the address's collection day, with space between the two carts and clearance from trees, mailboxes and utility poles so the truck can reach them. Refuse that will not fit may be bagged beside or on top of the refuse cart, and the Village asks residents to keep the carts out of the street and to place material in the correct cart.
An item too large to bag goes to the curb on the regular collection day at no additional charge, with sofas, furniture, mattresses and box springs, exercise equipment, grills, bicycles and lawn mowers all on the Village list. Keep the item where the truck can reach it and clear of the carts, trees, mailboxes and poles, remove the gas and propane tank from a snow blower, and call the operator when the item is over fifty pounds or longer than four feet so the pick-up is booked at no charge.
Yard waste is bagged in two-ply brown paper bags or bundled, out at the curb by six thirty in the morning on the collection day, with no stickers required and no limit on quantity during the season. A bag or bundle cannot exceed sixty pounds, a branch or limb of four inches or less is secured with biodegradable cotton twine or rope and stays under sixty pounds, and a bundle cannot exceed four feet long or two feet in diameter. Logs, stumps and tree debris are not accepted, and a Christmas tree or wreath goes out on the regular collection day.
A project pile is bagged, bundled and under the allowance
Do it yourself remodeling material is collected at no additional charge up to two cubic yards, provided everything loose is bagged or bundled, no bag or bundle exceeds fifty pounds, and no bundle exceeds four feet long or two feet in diameter. Roll and tape rugs, carpeting and padding into rolls of four feet or less and under fifty pounds each. Refuse generated by a commercial contractor is not accepted at the curb.
Use a permitted, accessible outdoor spot. Arrange the move out of your home, keep shared access clear and follow your confirmation’s readiness instructions. Check with your building about access or staging limits before booking.
Village of Palatine Environmental Health Division with Groot as the contracted refuse and recycling operator
Set the bulky item out with the weekly collection
A Palatine household with a couch, mattress, appliance-sized item, exercise machine or other bulky piece that will not fit a cart.
Cost & conditions
No charge. The Village provides the weekly bulky item collection at no additional charge and states that an oversized item scheduled with the operator also carries no additional charge.
Arrange it
Put the item at the curb on the regular collection day, clear of the carts and of trees, mailboxes and poles, and call the operator to book an item that is over fifty pounds or longer than four feet.
A snow blower goes out with the gas and propane tank removed, and a large domestic appliance such as a refrigerator does not ride the free bulky route because it is collected as white goods with a prepaid operator charge on Wednesdays.
Village of Palatine Environmental Health Division with Groot as the contracted refuse and recycling operator
Book a white goods collection
A household replacing a refrigerator, freezer, air conditioner, stove, washer, dryer, water heater or another large domestic appliance.
Cost & conditions
$20 per white goods item, payable in advance to the operator. Village residents billed for waste collection by the Village, with the charge paid in advance to Groot and the item collected on a Wednesday.
Arrange it
Call the operator, pay the charge in advance and have the appliance ready for the Wednesday collection.
The charge is payable before collection and applies to each white goods item, and the appliance list the Village publishes covers the large domestic units rather than a whole-house clean out.
Village of Palatine Environmental Health Division with Groot as the contracted refuse and recycling operator
Use the regional agency drop-off programs
A household with batteries, compact fluorescent bulbs, electronics, holiday lights, mercury thermometers, medication or sharps.
Cost & conditions
The Village publishes the programs rather than a household rate, so call the agency on 847-724-9205 or check its site for the current location, hours and any event terms before loading the car.
Arrange it
Check the agency's community program list, then bring the material to the listed drop-off or to a dated collection event with the preparation the agency requires.
The programs are run by the regional agency rather than the Village, they cover the listed materials only, and a dated event such as a document destruction day runs on its own schedule rather than at the same time as a cart collection.
Village of Palatine Environmental Health Division with Groot as the contracted refuse and recycling operator
Drop holiday lights and plastic bags at the Village recycling center
A household with holiday lights or plastic bags that should not go in the recycling cart.
Cost & conditions
No charge. The Village states the recycling center drop-off is free.
Arrange it
Drive to the west end of the Public Works facility at 148 W Illinois Avenue. The Village states the center opened in April 2026 and takes holiday lights and plastic bags free of charge in a drive-up lane, 24 hours a day, 365 days a year.
The center takes holiday lights and plastic bags, which is a narrow list, so confirm that a specific item belongs there before making the trip.
Village of Palatine Environmental Health Division with Groot as the contracted refuse and recycling operator
Use the seasonal yard waste collection
A household with leaves, grass clippings, branches or a Christmas tree to get rid of during the season.
Cost & conditions
No charge. The Village states that bagged or bundled yard waste is collected weekly with no stickers required as part of the regular refuse and recycling collection.
Arrange it
Bag it in two-ply brown paper bags or bundle it, put it at the curb by six thirty in the morning on the collection day, and use the seasonal window that begins at the end of March.
The program runs during its published season rather than all year, logs and tree stumps are refused, and every bag or bundle has to stay inside the sixty pound limit and the bundle size limits.
Self haul in Palatine is mostly the regional special material routes, because the curbside service already takes the bulky and yard material. The Village recycling center at the west end of the Public Works facility on 148 West Illinois Avenue takes holiday lights and plastic bags free of charge in a drive-up lane, and the Village describes it as open around the clock every day of the year. Household chemicals, batteries, compact fluorescent bulbs, electronics, holiday lights, mercury thermometers and medication and sharps go through the Solid Waste Agency of Northern Cook County's community drop-off programs and document destruction events on 847-724-9205, and the Village says to check the agency site for locations and details. A large domestic appliance is not self hauled in the ordinary sense either: it is booked with the collection operator as a Wednesday white goods collection at a prepaid per item charge, and the operator number for that arrangement is (800) 244-1977. Village curbside service page with the carts, the yard waste season and the service contactsVillage page on the regional agency drop off programs for special materialVillage refuse and recycling page with the white goods and electronics charges and the refuse cart rules
Village drop-off for holiday lights and plastic bags
Village of Palatine Recycling Center at Public Works
148 W Illinois Avenue, Palatine, IL 60067
Holiday lights and plastic bags, which the Village says are accepted free of charge in a drive-up lane.
The published list is limited to holiday lights and plastic bags, so other material has to use the curbside carts or a regional agency program instead.
The Village states the center is open 24 hours a day, 365 days a year, and that it opened in April 2026 at the west end of the Public Works facility. Village Environmental Health is on (847) 359-9042.
No charge. The Village states the drop-off is free.
Prices, timing and the details that matter at your address.
How much does pickup cost?+
Choose your items to see the exact price. A standard sofa is $79 first and $29 additional. The highest first-item price applies once; every remaining item uses its additional-item price. Loading, transportation and disposal are included. Review any applicable sales tax and the final total before payment.
Can I book a pickup for today?+
Book by 2pm at your pickup address for same-day pickup, where available. Choose from the dates shown at checkout. Your booking is for a pickup day, and we text you when your hauler is on the way.
Do my items need to be outside when I book?+
You can book while your items are still inside. Arrange any indoor carrying and have everything outside and accessible according to your confirmation. We load and haul it away from there. Contact us before booking if your property has restricted access.
How does Palatine bulky item collection work?+
A bulk item that is too large to be bagged goes to the curb weekly for collection at no additional charge, on the address's regular collection day. The Village lists barbecue grills, bicycles, exercise equipment, furniture, lawn mowers, mattresses and box springs, snow blowers and sofas as examples.Official guidance
What if my Palatine bulky item is oversized?+
Contact the operator and schedule the pick-up, which the Village states carries no additional charge. An item is treated as oversized when it is greater than fifty pounds or longer than four feet, so a large sofa or a heavy appliance should be booked rather than left at the curb unannounced.Official guidance
Will Palatine take a couch?+
Yes. Sofas and furniture are on the Village bulky item list, and a bulk item goes to the curb weekly at no additional charge. If the couch is longer than four feet or heavier than fifty pounds, contact the operator to schedule the pick-up, which the Village also lists at no additional charge.Official guidance
How do appliances leave a Palatine home?+
A refrigerator, freezer, air conditioner, stove, washer, dryer or another large domestic appliance is collected as white goods on a Wednesday, arranged with the operator in advance and paid for in advance at the published per item charge. A lawn mower or snow blower is different: it goes out with the weekly bulky collection at no additional charge, with the gas and propane tank removed.Official guidance
When does Palatine yard waste collection run?+
The Village says the bagged and bundled yard waste program resumes the week of March 30, 2026, and its curbside page describes the season as running from the first full week of April through the second full week of December. Material goes out weekly with no stickers required, as part of the regular refuse and recycling collection.Official guidance
How do I prepare yard waste in Palatine?+
Bag it in two-ply brown paper yard waste bags or bundle it, keep every bag or bundle at sixty pounds or less, and secure a branch or limb of four inches in diameter or less with biodegradable cotton twine or rope. A bundle cannot exceed four feet long or two feet in diameter, and logs and tree stumps are refused. Put it at the curb by six thirty in the morning on the collection day.Official guidance
Who collects trash in Palatine?+
Groot collects all residential refuse and recycling for the Village of Palatine under contract, and the Village says residents must use the carts Groot provides. The Village Environmental Health Division answers program questions on (847) 359-9042, while cart size changes and the white goods and electronics arrangements go directly to Groot on (800) 244-1977.Official guidance
How do I set up trash service in Palatine?+
A new single-family, townhome or two-flat resident contacts the Village Utility Billing office on (847) 359-9082 to set up the account for service, because the Village bills refuse collection on the utility account. A household moving in or out arranges the extra collection with the Environmental Health Division on (847) 359-9042.Official guidance
What happens to collection on a Palatine holiday?+
The Village publishes a holiday collection schedule and lists only the holidays that change the route. In 2026 those are Memorial Day and Labor Day, when all collections run one day later, while Independence Day and Christmas bring no change. A holiday that is not listed leaves collection on the regular schedule.Official guidance
Can I change my cart size in Palatine?+
Yes. The refuse and recycling carts come in thirty five, sixty five and ninety five gallon sizes, and a household that wants a different size contacts Groot on (800) 244-1977. The Village states that a cart size exchange carries a fee payable in advance to Groot.Official guidance
