Answer sources: Goodwill national donation rules; Dell Reconnect consumer computer recycling; Goodwill NYNJ donation guide
For a working laptop
Contact the specific Goodwill organization first. A regional Goodwill guide may accept a working laptop after a factory reset and data wipe, but that policy does not establish acceptance at every Goodwill location.
Keep any needed files before resetting the device, then sign out and follow the manufacturer’s instructions for erasing it.
Sources: Goodwill national donation rules; Dell Reconnect consumer computer recycling; Goodwill NYNJ donation guide.
For a broken laptop
A broken laptop may be accepted through a participating Goodwill computer-recycling program, including Dell Reconnect locations that accept laptops of any brand and condition. Participation varies, so verify the receiving location before you go.
Prepare the device by backing up needed files and following the device maker’s erasure and sign-out instructions. Consumer data cleanup is your responsibility, and you should not assume that the program provides hard-drive destruction confirmation.
Sources: Goodwill national donation rules; Dell Reconnect consumer computer recycling; Goodwill NYNJ donation guide.
If you need pickup instead
When you need pickup of a laptop along with other accepted unwanted items, Dropcurb handles loading, transportation and disposal after you place them outside and accessible. Complete your own data erasure first; standard pickup does not include certified data destruction or a guaranteed donation destination.
Sources: Dropcurb current pricing and standard pickup scope.
Frequently asked questions
Can Goodwill accept a broken laptop?
Sometimes. Participating Goodwill computer-recycling locations may accept laptops of any brand and condition, but Goodwill policies vary by region. Confirm acceptance with the specific location and erase or sign out of the device after backing up anything you need.
Current Dropcurb prices
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| Item | Pickup of one | Each additional |
|---|---|---|
| Laptop | $79 | $19 |
For accepted items outside and accessible. Your pickup uses the highest first-item price, plus the additional-item price for each remaining item. Loading, transportation and disposal are included. Prices are before applicable sales tax; see your total before payment.
Sources
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