Will washer and dryer delivery include old appliance removal?

Ask the delivery team these questions:

1. 1.Will you remove both the old washer and dryer, or only one appliance per replacement?
2. 2.Must each appliance be empty, unplugged and disconnected before delivery?
3. 3.Who handles gas disconnection if the dryer is gas-powered?
4. 4.Can the crew remove the appliances through your doors, hallways and stairs without disassembly?
5. 5.Are removal charges included in this order, and when will the appliances be taken?

Have the appliances ready according to the retailer’s instructions. Do not assume delivery includes plumbing, electrical or gas work.

Use the retailer-specific details for Costco laundry haul-away, Lowe’s washer-and-dryer removal or Best Buy laundry pickup to check your actual order.

Sources: Costco definition and eligibility for haul-away; Lowe’s appliance delivery installation and removal; Best Buy standalone haul-away scope.

You can arrange a separate pickup for qualifying appliances. If you can move the washer and dryer outside yourself, they can be booked before they are outside, but both must be outdoors and accessible before pickup.

Sources: Dropcurb current pricing and standard pickup scope.

For accepted washers and dryers that you can place outside and make accessible, Dropcurb handles loading, transportation and disposal. Select the washing machine and dryer separately because they are separate items. Standard pickup does not include indoor carry-out; if you need someone to bring appliances out from inside, use a service that includes that labor.

Sources: Dropcurb current pricing and standard pickup scope.